Frequently Asked Questions

Everything you need to know about our fresh-roasted beans and home brewing.

How long does it take for my coffee to ship after roasting?

We roast to order to ensure maximum freshness. Most orders are processed and shipped within 24 to 48 hours of roasting, Monday through Friday.

Can I return coffee beans if I am not satisfied?

Because coffee is a perishable food item, we cannot accept returns on roasted beans. However, if there is an error with your order or you are unhappy with the quality, please contact our support team within 15 days.

Do you offer a subscription service for recurring deliveries?

Yes, we offer customizable subscriptions where you can choose your favorite blends, delivery frequency, and quantity to save on every order.

What is the best way to store my coffee for freshness?

We recommend storing your beans in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture and odors can compromise the flavor profile.

Do you ship internationally?

Currently, we ship to most countries worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.

How can I track my order?

Once your order has been roasted and handed to the carrier, you will receive a shipping confirmation email containing a tracking number and a link to monitor its progress.